AI MVP
AI Chatbot MVP
Short answer
An AI chatbot MVP answers one class of questions on one channel, with a human handoff and a source of truth. A floating widget that hallucinates your pricing is not a product.
What is an AI chatbot MVP?
A conversational interface over a bounded knowledge source (docs, tickets, catalog) plus auth, history, and escalation — web or Slack, not both on day one.
Chatbot types
| Type | Source of truth | v1 success |
|---|---|---|
| Support | Help center + policies | Deflection + CSAT |
| Sales | Pricing + FAQ | Qualified lead |
| Internal | Notion / Drive (RAG) | Time saved on repeats |
Ground or don’t ship
If you cannot point at a corpus, you are shipping a personality. Fine for a toy. Not fine for refund policy.
FAQ
Website widget or Slack first?
Internal copilots: Slack. Customer support: your site or Intercom-class channel. Don’t do both in week one.
Related
Chatbot or RAG — which?
If the answer lives in documents, it’s RAG. If it’s a short policy FAQ, it’s a chatbot with retrieval-lite.