Calculate LTV, CAC payback, and churn in seconds
Monthly revenue per paying customer
% of customers who cancel each month
Total marketing + sales spend ÷ new customers acquired
Revenue minus direct hosting/infrastructure costs
LTV
$784
20mo avg lifetime
LTV:CAC Ratio
6.5x
CAC Payback
3mo
Annual Churn
46%
✅ LTV:CAC above 3x — healthy unit economics. Consider increasing ad spend.
LTV (Customer Lifetime Value)
ARPU × (1 ÷ monthly churn rate) × gross margin. The total gross profit you expect from one customer before they churn.
LTV:CAC Ratio
How much you earn per customer vs how much you spent to acquire them. Below 3x: unsustainable. 3–5x: healthy. Above 5x: either scale faster or you're leaving money on the table.
CAC Payback Period
Months until you recover your acquisition cost. Under 12 months is excellent for SaaS. Over 18 months is a cash flow problem.
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