Finance

Unit Economics

Unit economics describes the revenues and costs associated with one unit of your business (typically one customer), used to determine if your business model is fundamentally profitable at scale.

Formula

LTV = ARPU × Gross Margin % ÷ Monthly Churn Rate CAC = Total Sales & Marketing Spend ÷ New Customers Acquired LTV:CAC = LTV ÷ CAC

In depth

The key unit economics metrics for SaaS and consumer apps:

1. Customer Acquisition Cost (CAC): total cost to acquire one new customer (sales + marketing spend ÷ new customers acquired)

2. Lifetime Value (LTV): total revenue generated from one customer over their entire relationship with your product

3. LTV:CAC Ratio: the return on investment of acquiring one customer. Industry benchmark: 3:1 is healthy, 5:1+ is excellent, below 2:1 is unsustainable.

4. CAC Payback Period: how many months until you've recovered the cost of acquiring a customer. Under 12 months is good; under 6 months is exceptional.

Why it matters for fundraising: VCs care more about unit economics than revenue. Strong unit economics mean you can scale — adding more marketing spend generates predictable returns. Weak unit economics mean you're buying revenue that doesn't justify the cost.

Real example

ARPU = $50/month, Gross Margin = 80%, Monthly Churn = 2%. LTV = $50 × 0.8 ÷ 0.02 = $2,000. If CAC = $400, LTV:CAC = 5:1 — excellent. CAC Payback = $400 ÷ ($50 × 0.8) = 10 months.

Tools & calculators

Related terms

Ready to build your product?

Fixed price. 21-day delivery. Senior team.

Get a free scoping call →

Browse the glossary